Privacy Statement
1. General information
Thank you for your interest in the website(s) of Athinia Technologies LLC, hereinafter referred to as “Athinia”, “we”, “us” or “our”. We take data protection and privacy issues very seriously and comply with the applicable national and European data protection regulations. This Privacy Statement provides details about our practices relating to personal information collected from or about visitors to our websites ( “users” or “you”). It describes how your personal information is collected, used and shared by us in the course of operating our website. The data that we handle on behalf of our customers is not collected on our website, but rather through our customers’ use of our platform(s). This Privacy Statement only applies to our users’ personal information. It does not apply to any of our customers’ data sets processed on any of our platform(s).
1.1. Controller
The data controller means the company (legal person) who determines the purposes and means of the processing of your personal data. For the overarching processing activities described in this Privacy Statement, Athinia is the data controller. In addition, any affiliate of Athinia that processes personal data might become a controller or joint controller of such data.
1.2 Data Protection Officer
We have appointed a Data Privacy Officer. If you have any questions or comments, you can contact this person and the team at any time:
Athinia Data Privacy Officer
245 First St, Cambridge, MA 02142
2. What kind of data is collected and how is it used?
2.1 Data collection by this website
Whenever a user accesses the website, the user’s internet browser automatically transfers the following data to Athinia’ s web server:
- IP address of the requesting computer
- date and time of access
- name and URL of the retrieved file
- transferred data volume
- access status (file transferred, file not found etc.)
- identification data of the browser and operating system used
- name of the provider of user’s internet access
- website from which access is made
This data is collected, processed and used for the following purposes:
- To process your enquiry and to carry out the services you may have requested.
- To provide you with the requested information and to communicate with you;
- To enable the use of the website (connection setup), system security and technical administration of the network infrastructure.
- To ensure the proper functioning of our website;
- To do a better job of advertising and marketing our services (subject to your consent where required by applicable law);
- To administer our websites;
- To communicate with you;
- To target current or prospective customers with our products or services through online advertisements served on third-party sites by third-party vendors, such as Google (subject to your consent where required by applicable law);
- As otherwise described in this Privacy Statement.
2.2 Cookies, Analytics tools and Advertising
The term “cookies” in this Privacy Statement refers to cookies and similar technologies. Cookies are small text files that are sent to your device and stored there. These cookies allow your browser to track certain information that may be retrieved and used by internet servers at a later stage.
We may include the following categories of cookies on our website:
2.2.1. Cookie categories
2.2.1.1 Necessary Cookies
These cookies are necessary to safeguard the functionalities of our website, the services provided thereon and for the website to operate. Cookies are set, in particular, in response to your actions and depend on your specific service requests (e.g., setting your privacy preferences, filling out forms, or logging in).
2.2.1.2. Functional Cookies
These cookies enable the provision of advanced functionalities and are used for personalization. The cookies are set in response to your actions and depend on your specific service requests (e.g., pop-up notification choices).
2.2.1.3. Targeting Cookies
These cookies may be set to learn more about your interests and show you relevant ads on other websites. These cookies work by uniquely identifying your browser and device. By integrating these cookies, we aim to learn more about your interests and to be able to place our advertising in a targeted manner.
2.2.2 Management and Deletion of Cookies
Some computer browsers automatically accept all cookies. In this case, you may not see the cookie banner which allows you to manage your cookies individually. However, you can change your browser settings to block all cookies. You may also configure your browser settings so that only certain types of cookies are blocked or so that you are notified as soon as a new cookie is to be stored on your computer. In this case, you can accept or reject cookies individually. If this function is available to you, you will find more detailed explanations in the help function of your browser. There you will also find information on how to delete all or certain cookies for which you have given us your consent. For more information on managing and deleting cookies for popular browsers, please see the following links: Google Chrome,Mozilla Firefox,Microsoft Internet Explorer,Microsoft Edge,Apple Safari.,
2.2.3 Advertising
We work with third party online marketing services, which provide our advertising to users who have previously visited our websites. The purpose of these services is to create advertising for Athinia services based on the needs and interests of the relevant Athinia website visitors.
3. Is other personal data collected and processed?
We collect and process your personal data only if you request certain services and we need your data for this purpose or if you have voluntarily given us your consent.
You can do this, for example, by completing a registration form or sending us an email, submitting inquiries to us, requesting materials, or registering. Unless otherwise required by law, we will only use your personal data for the purposes for which you have given your consent. For special services such as newsletters, sweepstakes, etc. the respective special data protection provisions apply.
4. Recipients of Personal Information
4.1 Data transfer to our affiliates
We involve our affiliates to support us in hosting and administration. These group companies process the data solely for the purposes set out in this privacy statement.
4.2 Data transfer to third parties
We pass on your personal data as set forth below:
Service Providers: We may share your personal data with third party service providers who use this data to perform services for us, such as payment processors, hosting providers, marketing technology providers, auditors, advisors, consultants, customer service and support providers.
Legally required: We may disclose your personal data if we are required to do so by law or where it is necessary to respond to claims asserted against us or comply with legal processes.
Business transfers:We may disclose or transfer personal data as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
4.3 Data Transfers to Third Countries
If you are a resident of EU/EEA/UK, please note that we may transfer your personal data outside the EU/EEA/UK. We will take all steps reasonably necessary to ensure that appropriate safeguards are in place to guarantee that your personal data are adequately protected according to the requirements of the applicable data protection laws. For example, with respect to transfer of EU personal data, we use Standard Contractual Clauses approved by the EU Commission.
You have the right to contact privacy@athinia.com for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal data when it is transferred as mentioned above.
5. Data Retention
We store data for as long as it is legally necessary or necessary for the provision of the service requested by you, or as long as it has been agreed upon in a declaration of consent.
6. Your data privacy rights
You have or might have the following data protection rights:
- Right of access: You have the right to obtain information on the processing of your personal data and to receive a copy these data.
- Right to rectification: You have the right to request that we correct or complete your inadequate, incomplete or inaccurate personal data.
- Right to erasure: Under certain circumstances, you have the right to request that we delete your personal data.
- Right to restriction of processing: Under certain requirements, you may request us to restrict the processing of your personal data.
- Right to data portability: You might have the right to receive your personal data in a structured, common and machine-readable format and request that these data are transferred to another data controller, if applicable under the specific circumstances.
- Right to object: You might have the right to object to the processing of your personal data by us, in particular if the processing of your personal data is based on (i) the necessity of the performance of a task in the public interest, or (ii) legitimate interests. We will then stop the processing of your personal data unless we remain legally authorized to do so.
- Right of access: carry out the services you may have requested.
- Right to lodge a complaint with a supervisory authority:You might have the right to lodge a complaint with a supervisory authority against the processing of your personal data if you believe that the processing of your personal data violates data protection regulations.
Any data processing performed on the basis of your consent is valid until the time of withdrawal.
You have the right to withdraw your consent to the use of your personal information at any time by sending an email to privacy@athinia.com.
7. Notification of changes
We reserve the right to modify this privacy statement at any time with effect for the future, in particular to adapt it to a further development of the website or the implementation of new technologies, so please review it frequently.
8. Privacy Rights for Residents of California, Colorado, Connecticut, Utah and Virginia
The following terms apply to the personal information of residents of California, Colorado, Connecticut, Utah and Virginia (the “States”). These provisions are intended to comply with privacy laws enacted by the States (the “State Privacy Laws”), including the California Consumer Privacy Act, the California Privacy Rights Act and related regulations (collectively, the “CCPA”). These provisions supplement the other sections of our Privacy Policy. Any terms that are defined in the State Privacy Laws have the same meaning here.
YOUR PERSONAL INFORMATION
The categories of personal information we may have collected from you, the sources of that personal information, and how and with whom we may have used or shared such personal information during the past year include the following:
| Category of Personal Information Collected | Source of Information | Purpose for Collection | Categories of Recipients |
|---|---|---|---|
| Contact information: such as your name, address, email address, telephone numbers, or other contact information. | From you, your authorized agent, or family member; from public data sources; from other parties such as conference organizers or publishers which have received personal information from you. | To communicate with you; to enroll you in programs or services; to send you catalogs, information, newsletters, promotional materials and other offerings from us or on behalf of our partners and affiliates; to offer you the chance to participate in contests or other promotional activities; when you contact us; when you request customer service or support; to complete your registration on our websites (“Sites”); to administer your account with us. | Our service providers, and our co-marketing partners, including select partners and affiliates that we believe may have or facilitate offers that may be of interest to you. |
| Preference information: your marketing preferences, your account settings (including any default preferences), any preferences you have indicated, the types of services/offers that interest you, the areas of our Sites or Apps that you have visited or ways that you interact with our Sites or Apps. | From you, from our website technology interaction with your browser/devices and cookies and other similar technologies tracking the pages you visit, the marketing messages you open and the links you follow. | To enhance your online experience, including as a way to recognize you and welcome you to the Sites or applications (“Apps”), to provide you with customized Site or App content, targeted offers from us or others, promotions and advertising on our Sites or Apps, through other third party sites or apps, via email, text messages, or App push notifications that are offered by us or others that might be of interest to you. | Our third-party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your experience through our Sites, our Apps or elsewhere. |
| Communications: communications we have with you. Please note that we may record calls to our customer service team or other sites for quality assurance. | From you | To handle your requests, to contact you when necessary or requested, including responding to your questions and comments and providing customer support, and to obtain customer feedback and improve our customer service and customer shopping experience. | Our service providers who assist us with customer service. |
| Voluntary information: any voluntary information you provide us with, such as responses to surveys or competitions and social media account details. | From you and your social media account provider. | To know you better, make our communications with you more personal, learn and improve from your survey feedback, organize events and pick competition winners. | Our service providers who administer surveys and promotions, and our co-marketing partners. |
| Personalization: your journey online and how you use our Sites and Apps, whether and when you open our marketing emails and respond to our advertisements. | From you, from our Sites or Apps technology interaction with your browser or devices and cookies tracking the pages you visit. | To improve our Sites, Apps, products and services, customer service, and customer shopping experience. | Our third-party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience for our Sites, our Apps or elsewhere. |
| Personalization: your journey online and how you use our Sites and Apps, whether and when you open our marketing emails and respond to our advertisements. | From you, from our Sites or Apps technology interaction with your browser or devices and cookies tracking the pages you visit. | To improve our Sites, Apps, products and services, customer service, and customer shopping experience. | Our third-party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience for our Sites, our Apps or elsewhere. |
| Device information: IP address, internet provider, operating system and browser used, type of device (such as laptop or smart phone), device cookie settings and other device details (such as MAC address and geolocation), if you use our Sites or Apps and permit them to obtain your precise geolocation. | From you and from our website or app technology’s interaction with your browser or devices. | To make sure our website and app technology works properly with your device and make sure you can see and use our intended website and apps on the device you are using, for analytical and demographic purposes, and to provide offers that may be of interest to you. We also will use this information to protect the security and integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users. | Our service providers who help us with fraud protection, and third-party vendors and service providers that perform website analytic services for us or enable more relevant offers to you on our Sites, our Apps or elsewhere. |
| Information automatically collected from your browser: when you use our Sites or Apps, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Sites or Apps, the amount of time you spend viewing or using the Sites or Apps, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward or click through to our Sites or Apps. | From you and from our website or app technology’s interaction with your browser or devices. | We will use this information in an aggregated non-specific format for analytical and demographic purposes. We also will use this information to protect the security or integrity of our websites and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users. | Our third-party vendors and service providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience and the relevance of offers to you on our Sites, our Apps or elsewhere. |
YOUR STATE PRIVACY RIGHTS
If you are a resident of one of the States, State Privacy Law provides you with the following rights with respect to your personal information:
- The right to know what personal information we have collected, used or disclosed about you.
- The right to request that we delete any personal information we have collected about you.
- The right to request that we correct any inaccurate personal information we have collected about you.
SALE OF PERSONAL INFORMATION
If you are a resident of one of the States, you can always tell us not to sell your personal information, as defined in the applicable State Privacy Law.
SUBMITTING REQUESTS
You may submit requests to delete and/or to know personal information we have collected about you by accessing our State Privacy Rights request portal at:
or by contacting our toll-free telephone number at:
+1 (888) 914-9661 (PIN 659429)
We will respond to your request in compliance with the requirements of the State Privacy Law or other applicable law.
VERIFICATION OF YOUR IDENTITY
When you exercise these rights and submit a request to us, we or our partners will verify your identity by asking you to authenticate your identity via standard authentication procedures. For example, we may ask for your email address, order numbers of previous orders of our products and services, the last four digits of a credit or debit card or bank account number used to make a purchase, or the date of your last purchase from us. We also may use a third-party verification provider to verify your identity.
NON-DISCRIMINATION
If you make a request under a State Privacy Law, we will not discriminate against you in any way. For example, we will not deny you goods or services, charge you different prices or rates for goods or services, deny you discounts or other benefits or impose penalties on you, or provide you with or suggest that you will receive a different level or quality of goods or services.
AUTHORIZED AGENTS
You may permit an authorized agent to submit a request to know or to delete your personal information. If we receive a request on your behalf, we will ask that person to give us proof that you gave that person written permission to make a request for you. If that person does not provide us with written proof, we will deny their request so that we can protect your personal information.